Help Center

How can we help?

Find a clear answer, browse by topic, or reach the right support channel.

Search help

Getting started

Create an account, claim a handle and publish when you are ready.

Create an account and claim your handleThe account is private; the handle becomes your public address.

Create the account first, then claim an available handle. Your address will be tagg.lol/handle. Claiming it does not publish your profile; you control when the public page is ready.

Understand the private and public sidesYour library stays private unless you choose to show something.

Every title you save starts in your private Library, including its status and rating. Publishing a review does not publish that Library entry. Your public profile uses the Top 4, links and recent reviews you deliberately make visible, while public lists have their own shareable pages.

Help topic

Library and reviews

Save, track, rate and organize movies, series, anime and games.

Use library statusesLater, In Progress, Finished, On Hold and Dropped work across Tagg.

Choose one status when adding a movie, series, anime or game. New saves start private. You can change the status later from Library without losing the rating, review or list membership attached to that item.

Add a rating or reviewRatings use five stars with half-star steps; written reviews are optional.

Rate directly from Explore or an item page; the rating stays in your private Library. Add a review when you have something to say, mark spoilers when needed, and separately choose whether that review should be public before saving.

Build your Top 4Choose the four picks people see first on your profile.

Open Profile, then Top 4. Search your Library, fill up to four slots, and use Earlier or Later to set their order. Removing a Top 4 pick does not remove it from your Library.

Create and edit listsGroup picks in your own order and decide whether a list is public.

Create a list from Library, add items, write an optional description, and reorder the picks. A public list gets its own shareable Tagg page; private lists remain in your account. Duplicating any list always creates a private copy for you to review before sharing.

Help topic

Profile and Studio

Choose what appears on your profile and how it looks.

Edit your profile informationUpdate your name, bio, avatar and visible status.

Profile information and public visibility are managed from Profile. Preview the result before saving so the name, bio and avatar remain readable against your chosen background.

Add a profile soundtrackUpload audio and check its title, artist and artwork.

Open Profile Studio, then Sound. Tagg reads the title, artist and artwork when the audio includes them. You can correct those details before saving. Sound starts after a visitor enters the profile.

Add links and choose who can see themEach public link has its own visibility setting.

Add a supported social link or custom HTTPS address. Set each one to Everyone, Friends or Only me. Tagg warns visitors before opening an external destination.

Choose who can see Taste MatchTaste Match starts as Friends only and has its own audience control.

Open Settings, then Privacy and social. Choose Public, Friends only or Hidden for Taste Match. Friends only means accepted friends; pending requests and other visitors cannot see it.

Help topic

Billing

What is free now and what paid plans will add.

Compare Free, Premium and FounderCore tracking stays free; paid plans add presentation controls.

Free includes the library, ratings, reviews, lists, Top 4 and a complete public profile. Premium and Founder are planned paid options for deeper profile controls. Checkout is not open yet, so Tagg will not ask you for payment.

Ask about a plan or launch accessPaid checkout is not open; support can clarify account plan status.

Use Contact support and select Plans or launch access. Include the account email and the plan currently shown. Support will never ask for a password, full card number or security code.

Help topic

Safety and account

Reporting, suspicious links and access problems.

Report a profile, review, link or uploadUse the report form for safety and policy issues.

Open Report something, choose the target and reason, then add the exact Tagg URL and enough detail to find the issue. This form does not accept files. We will ask for evidence in a private follow-up if needed.

Handle a suspicious external linkDo not continue if a destination looks unsafe.

Close the external-link warning, return to the profile and report the exact link. Do not enter passwords, payment details or verification codes on a destination you do not trust.

Get help signing inUse Contact support when the normal sign-in flow does not work.

Send the account email, handle if known, exact error message, and browser or device if relevant. Tagg currently uses email and password. Support will never ask for your password or one-time code.

Account or product issue

Need help with your account?

For account access, billing, profile bugs or uploads.Open support form

Safety or policy issue

See something that should not be here?

For impersonation, harassment, scams, unsafe links or prohibited content.Open report form